Delivery & Returns
Thank you for choosing A-GEO as your surveying solutions provider. We are committed to ensuring a seamless and satisfactory shopping experience for our valued customers. Please take a moment to review our Delivery & Returns policy, which outlines our procedures for product delivery and returns.
Delivery Information:
Shipping: We offer reliable and efficient shipping services to deliver your surveying equipment to your specified address. Shipping times and costs may vary depending on your location and the products ordered. You can find detailed shipping information and estimated delivery times during the checkout process.
Order Tracking: Once your order is processed and shipped, we provide tracking information so you can monitor the progress of your delivery. This allows you to stay informed about the status of your shipment and its expected arrival.
Returns & Exchanges:
We understand that there may be situations where you need to return or exchange a product. Our Returns & Exchanges policy is designed to make this process as straightforward as possible.
Returns: If you receive a product that is damaged, defective, or not as described, please contact our customer support team within 30 days of receiving your order. We will provide instructions on how to return the item, and upon inspection, a refund or replacement will be processed.
Refunds: Refunds for returned items will be processed using the original payment method once the returned product is received and inspected. Please allow a reasonable time for the refund to appear in your account, depending on your payment provider.
Note: Products must be returned in their original condition, including all accessories and packaging. Returns and exchanges are subject to our Terms and Conditions, so we recommend reviewing these policies for a comprehensive understanding of our procedures.
At A-GEO, your satisfaction is our priority. If you have any questions or concerns regarding our Delivery & Returns policy or require assistance with a specific order, please don’t hesitate to contact our dedicated customer support team. We are here to assist you and ensure your experience with A-GEO is exceptional from start to finish. Thank you for choosing A-GEO for your surveying equipment needs.